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#client relations

2 articles

Two lawyers reviewing figures across a table in a bright meeting room
Money & the Business of Law7 min read

How Firms Set Their Rates and What Clients Pay For

An hourly rate is not a random number, and a client's bill is not just your time. Here is what actually sits behind the figure, from a former principal who signed the invoices.

Maya Rombout
A quiet law library with tall shelves of legal texts and warm light
The Profession8 min read

Dealing With Difficult Clients Professionally

Difficult clients are usually frightened clients. Here is how to hold your composure, set honest boundaries, and protect your judgment without losing your humanity.

Elena Marchetti